SHABRINATH H

Data Analyst | Business Intelligence Specialist

New Delhi, IN.

About

Highly proficient and results-oriented Data Analyst with a strong foundation in Data Visualization, Reporting, and Dashboarding. Leverages expertise in SQL, Python, Excel, and Power BI to drive insightful analysis, optimize operations, and inform strategic decision-making. Adept at problem-solving and transforming complex data into actionable insights, consistently improving efficiency and fostering data-driven cultures.

Work

TCS

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Salesforce Associate

New Delhi, Delhi, India

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Summary

Led Salesforce operations and data analysis initiatives, significantly enhancing efficiency and team capabilities through strategic data visualization and expert troubleshooting.

Highlights

Drove operational efficiency by analyzing support data, achieving a 40% reduction in incoming client tickets through the implementation of strategic Power BI dashboards.

Promoted to Salesforce Subject Matter Expert (SME), providing advanced technical troubleshooting for complex application workflows and resolving critical data discrepancies.

Mentored and trained 20-25 new associates through targeted Knowledge Transfer (KT) sessions, significantly improving team proficiency on core applications and Salesforce workflows.

Utilized Salesforce, Google Sheets, and Power BI to optimize data management and reporting processes, ensuring data integrity and accessibility.

Skillfied Mentor

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Data Scientist Intern

Remote, Remote, India

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Summary

Analyzed raw client data to derive actionable insights, supporting data-driven decision-making processes.

Highlights

Compiled and analyzed extensive client data from raw Excel formats using Python, transforming unstructured data into structured datasets for further analysis.

Applied data analysis techniques to extract key insights, supporting client objectives and informing strategic recommendations.

Education

PDM University

Bahadurgarh, Haryana, India
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Bachelor of Engineering Mechanical Engineering

Certificates

AI & Machine Learning Certification

IIT Kharagpur AI4ICPS | Hub Foundation & TCS ION

Skills

Data Visualization

Power BI Desktop, Matplotlib, Seaborn, Data Storytelling, Dashboarding.

Programming Languages

Python, SQL.

Data Analysis & Processing

Excel, Pandas, Numpy, Data Modelling, Data Cleaning, Exploratory Data Analysis (EDA), Statistical Analysis.

Machine Learning

Artificial Intelligence (AI), Machine Learning (ML), Regression, Classification, Clustering, Scikit-learn, Predictive Modeling, GenAI.

Business Tools & Platforms

Salesforce, Google Sheets, Microsoft Excel, N8N, PowerPoint.

Core Competencies

Insight Analysis, Reporting, Decision-Making, Problem Solving, Analytical Skills, Technical Troubleshooting, Knowledge Transfer, Mentoring, Strategic Planning, Stakeholder Management.

Projects

Data Analytics Job Simulation (Tata Group)

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Summary

Executed an AI-powered data analytics and strategy development project for the Financial Services team at Tata iQ, focusing on risk assessment and predictive modeling.

Data Analytics Job Simulation (Deloitte Australia)

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Summary

Participated in a Deloitte job simulation, applying data analysis and forensic technology to derive business conclusions.

Data Analytics and Visualization Job Simulation (Accenture North America)

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Summary

Completed a simulation focused on advising a hypothetical social media client as a Data Analyst at Accenture, demonstrating practical application of data analysis and visualization skills.